2020-06-22 Thousands of hours in delays to be saved as UK’s first mainline digital railway introduced (Department for Transport)

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date 10 September 2020
source Grand Central
type Press release

Grand Central will not launch its planned North West route train service between Blackpool and London after COVID-19 rendered plans ‘unfeasible’.

Company executives at Grand Central and parent company Arriva said following months of exploring all options to launch the proposed expansion of services to the North West route as planned, it is not now viable due to the economic uncertainty and changed travel patterns caused by COVID-19.

Employees who may be affected by the decision have been advised of the potential risk to jobs, and suppliers and stakeholders are being briefed.

Richard McClean, Manging Director of Grand Central, said: “So much effort has been put into these exciting plans to launch services between London and Blackpool, that it is heart-breaking to have to abandon them at this point but the pandemic and its effect on our expansion plans have just proved too big an obstacle.

“Because Grand Central operates under an Open Access business model, we receive no external financial help and we rely completely on what we generate in ticket sales. Despite months of work to adjust our costs, and monitor travel behaviour for signs of change it became more obvious to us that to invest in what is essentially a start-up enterprise in this climate was simply not feasible and therefore we reluctantly reached the very tough decision to cease the project permanently.

“We will now concentrate on rebuilding our two existing routes, which returned to service earlier this summer, following lockdown.

The expansion of Grand Central’s services to the North West Route would have linked communities in Blackpool, Preston, Nuneaton and Milton Keynes directly to London Euston, The project had seen Grand Central establish offices in Blackpool and take on extra staff, including drivers. A period of consultation has begun between affected employees, rail unions and Grand Central executives.

Mr McClean added: “We have explored every possibility to continue with plans to start the North West route and protect these jobs. The people we took on have shown incredible patience and professionalism during what has been a period of great uncertainty. They have been at the forefront of our motivation to continue with the route and deliver services to new customers.

“The great support we have also received from Blackpool and the other communities along the route has been a massive inspiration for us to find a solution. I want to thank you all so much.”

ENDS

Notes to editors
Grand Central Railway Company Limited is an established train operator which provides direct rail connections from towns and cities in Yorkshire and the North East England with London.
Customer satisfaction levels are consistently high and the rail company was named Britain’s best value rail operator for the tenth time in the Spring 2020 National Rail Passenger Survey. In 2020 the same survey saw Grand Central rated overall best operator for customer satisfaction

Grand Central operates West Riding services between Bradford Interchange, Low Moor, Halifax, Brighouse, Mirfield, Wakefield Kirkgate, Pontefract Monkhill, Doncaster and London King’s Cross. The rail operator also operates North East services between Sunderland, Hartlepool, Eaglescliffe, Northallerton, Thirsk, York and London King’s Cross.

Grand Central is part of the Arriva group. Arriva is one of the leading providers of passenger transport in Europe, employing over 53,000 people and delivering 2 billion passenger journeys a year across 14 European countries. We are part of Deutsche Bahn (DB), one of the world’s leading passenger and logistics companies, and are responsible for DB's regional passenger transport services outside Germany.

Richard Catton PR & Partnerships Executive I Grand Central

M: 07866 173 964 E: richard.catton@grandcentralrail.com

Railhub Archive ::: 2020-09-10 GCR-001